Technical support

Diagnostic troubleshooting checklist

1. Unit does not power up *

The power cord is plugged in There is a stable power supply to the socket The UPS reset button has been pressed, and held for 3 seconds

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2. The kiosk has powered up, but the display is dead *

The monitor interface cable is firmly connected The monitor power button is on The brightness/contrast is on default

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3. The kiosk and display are working normally, but I can't connect to WiFi *

Wifi router is on and is connecting to the internet WiFi password has been entered

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